We offer real-time tracking for all shipments. Once your shipment is dispatched, you will receive a tracking number that allows you to monitor its progress. Our team is available to assist you with tracking information or any updates
Mon - Sat 8.00 am to 7.00pm
[email protected]+1 (650) 851-6453
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Faq’s
Get Answers
Things You Need to Know and
We Know Your’s
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01. How can I track my shipment?
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02. Do you offer international shipping?Yes, we specialize in international shipping and can handle both imports and exports. Our global network ensures that your shipments can reach almost any destination worldwide. We also provide support with customs clearance, ensuring that your goods meet all regulatory requirements and are processed without delay. Whether you're shipping large quantities of goods, perishable items, or high-value shipments, we have the expertise and resources to handle it all.
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03. Can I change my delivery address once a shipment has been dispatched?Once a shipment has been dispatched, changing the delivery address can be difficult. However, if you need to make adjustments, please contact us as soon as possible. Depending on the status of your shipment and the shipping method, we may be able to reroute it to the new address. If the shipment is already in transit, additional fees may apply for rerouting.
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04. Do you offer insurance for shipments?Yes, we offer shipment insurance to protect your goods against loss or damage during transit. Insurance coverage is typically based on the value of the goods being shipped and the level of protection you choose. We recommend purchasing insurance for high-value items or fragile goods, as it provides peace of mind in case of unforeseen events.
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